| Re: Really have trouble finding Kates books in Canada
Ok well I can see why then, thanks for that Kelpie I can now see how it may not be the fault of the employee. In retail I was never the employee I was always the employer so everything I did was related to how the business was run. Customer service was always the thing I stressed most to my employees and if they could not serve the customer I wanted them to come to me to get the answer they needed so that they could provide the proper service.
Rahl |