To be honest that has been my feeling this year - I am unsure how much of it is to get me to part with pennies. (I don't have any so haven't lol)
“from what you have submitted, the assessors could not refer your work to agents immediately, but they see great potential here. The issues highlighted above can be rectified easily, so before you go any further with this, we suggest that you need a consultancy to advice on your synopsis, positioning the book for an agent/publisher, highlighting USPs and ensuring that the main plots are woven into the synopsis which also needs some basic formatting.[…] You need to find an experienced literary consultant/marketing expert that can help you with this. […] If you would like us to arrange this for you, please let me know immediately
I did get this as a response in my email, but some of it was clear she had read parts of it though, from other bits. A lot of the way it has been run felt a bit tin pot, and incredibly disorganised.