[power to the J]

I've just started Neverwhere (spoilers) and just got to the point where Richard's fiance dumps him. It seems devoid of emotion. He just accepts it and moves on, when in the pages before Gaiman spends several pages explaining how much Richard loves her. Then, when he's a "ghost" or w/e it is (I haven't got much past that, so don't say anything please!) he just wonders why. I'm wondering if all of Neverwhere and/or all of Gaiman is like this: missing emotion? Or, is this just my own odd opinion that isn't shared? Either way, thanks in advance for answering.